KBA-01520: Disabling Route Via FaxKBA-01520: Disabling Route Via Fax

Question: How do I remove the option to route via fax from the system? Answer: Go to the Rules Management tool on the System Admin Dashboard. Set the RouteConfig |

KBA-01439: Overview of the FileTypeConfig rulesKBA-01439: Overview of the FileTypeConfig rules

Overview: The FileTypeConfig rules control various optional behavior and handling of files. The FileTypeConfig rule group is found in the Rules Maintenance tool on the System Admin Dashboard. Each rule

KBA-01327: Support for full text search of DWG filesKBA-01327: Support for full text search of DWG files

Question: Why can‘t I find a DWG file using a full text search? Answer: The full text search feature is driven by Microsoft Indexing Services.  By default, the indexing service

KBA-01314: How can I get a copy of a file from the Spitfire Catalog?KBA-01314: How can I get a copy of a file from the Spitfire Catalog?

Question: Once a file has been added to the Spitfire Catalog, can I get a copy to review elsewhere or at a later time? Answer: To get a copy of

KBA-01124: Support for full text search of PDF filesKBA-01124: Support for full text search of PDF files

Question: Why can‘t I find a PDF file by using a full text search? Answer: The full text search feature is driven by Microsoft Indexing Service.   By default, the Indexing

KBA-01011: What happens to the files in a folder when the folder is deleted?KBA-01011: What happens to the files in a folder when the folder is deleted?

Question: I deleted a folder from the Spitfire Catalog.  Where are the files? Answer: Spitfire folders are virtual containers that allow you to organize your catalog.  When you delete a

KBA-01415: Changing the default Incl for file typesKBA-01415: Changing the default Incl for file types

Question: When I attach files to a Spitfire document, I notice that some files say Native on the Incl column, but I want them to be Assembled, so I have to change

KBA-01448: No Application is associated with the specified file for this operationKBA-01448: No Application is associated with the specified file for this operation

Question: What does No Application is associated with the specified file for this operation mean? Answer: When you click on the icon to open a file in the Spitfire Catalog, and get the

KBA-01245: Routing Catalog FilesKBA-01245: Routing Catalog Files

Question: How can I route files in the catalog for approval? Answer: On the System Admin Dashboard Use the Doc Types tool to find and enable the Catalog File Route