KBA-01147: What limits the size of files placed in the catalog?
Question: Is there a limit on the size of a file that can be placed in the Spitfire Catalog? Answer:…
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Tag Archive: ICTool
KBA-01125: Running sfATC on a separate server
Question: Can I install and run Spitfire Automated Task Controller (sfATC) on a different server than the server where sfPMS is…
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KBA-01263: What is required to configure Inbound Email Processing?
Summary: Spitfire can be configured to accept and process replies to email that were sent out by the system. Additional Comments:…
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KBA-01186: Exchange Server is not relaying email from Spitfire
Problem: When Spitfire routes an email to a routee, the relay of email through the Exchange server does not work….
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KBA-01266: How to change the default filters on the Contacts Dashboard
Purpose & Scope: The Contacts Dashboard opens with the Spitfire Users Only filter selected by default. This default filter allows…
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KBA-01279: Customizing the SiteConfig.xml file
Question: How do I create a custom siteconfig.xml file? Answer: In ICTool, use Tools| Edit SiteConfig.XML. The file will open…
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KBA-01436: Password Validation failed. This password does not meet Windows policy requirements because it is not complex enough.
Problem: SQL Server 2005 was updated from RTM to SP3. Now when attempting to publish a site in ICTool the…
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KBA-01375: Employee Synchronization
Question: How do Employee Contacts synchronize from Microsoft Dynamics SL? Answer: In ICTool, there are two checkboxes on the Dynamics…
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KBA-01355: How can I get default/sample templates created by Spitfire?
Question: I understand that there are ready-made Spitfire templates that I can use or modify. How can I get them? Answer:…
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KBA-01324: Resolving: Runtime version does not match last published version
Question: sfPMS displays a page that reads Sorry, SFPMS is not available at this time. How do I correct this?…
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