KBA-01249: Cannot find file when clicking the Export to Excel icon on the Executive Dashboard
Problem: Clicking on the Export to Excel icon on the upper left corner of the Executive Dashboard opens Microsoft Excel but…
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Tag Archive: IIS Server
KBA-01093: Web Application Log File is not Created
Question: Why is the Web Application Log File I specified on the Admin subtab under sfPMS in ICTool not created? Why…
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KBA-01051: Using Log Files for Troubleshooting
Purpose & Scope: sfPMS offers you several log files to help troubleshoot problems with your installation. Installation/Update Log: The Installation…
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KBA-01050: .NET Runtime extensions for ASP.NET are not installed in IIS.
Problem: The Spitfire configuration tool (ICTool) will not configure IIS. Examination of the log reveals the message Microsoft .NET extensions…
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KBA-01045: When I try to print a report, I get a “page cannot be found” error. Why?
Question: In Spitfire, I can click on a Spitfire report and the Report Parameters are displayed, but the report doesn‘t…
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KBA-01015: Why do I get a FileNotFoundException for SpitfireBase.DLL when I launch the Spitfire dashboard?
Question: When I launch the Spitfire Dashboard on certain workstations, I get a dialog with a FileNotFoundException indicating that file or…
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KBA-01482: How to Add Plan Room Instructions to your Help Menu
Purpose & Scope: How do I add an option on the Spitfire Help menu that our public users can access…
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KBA-01453: A few requests consistently fail with a “404” error
Question: Why might logged in users suddenly get a 404 error? Answer: There are two possible scenarios. In the first scenario,…
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KBA-01392: IIS 7.0 500.0 Error Reading XML files
Problem: This problem is often detected when the BFA workbook (in Microsoft Excel) fails in trying to read its static…
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KBA-01457: IP Ports used by Spitfire
Question: What ports does Spitfire use? Answer: All ports listed are defaults. IIS Server 80 – Inbound Web Traffic (internet/wan,…
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