KBA-01139: Rolling Back an UpdateKBA-01139: Rolling Back an Update

Purpose & Scope: After applying an update, you need to rollback to the prior version. The Spitfire Install and Configuration Tool (ICTOOL.EXE) allows you to automatically create rollback folders. These

KBA-01128: Logging into Microsoft Dynamics SL from SpitfireKBA-01128: Logging into Microsoft Dynamics SL from Spitfire

Question: When I access Microsoft Dynamics SL (DSL) from Spitfire, I‘m asked to login to DSL even though I‘m already logged into DSL. Why? When I open a Microsoft Dynamics

KBA-01124: Support for full text search of PDF filesKBA-01124: Support for full text search of PDF files

Question: Why can‘t I find a PDF file by using a full text search? Answer: The full text search feature is driven by Microsoft Indexing Service.   By default, the Indexing

KBA-01123: Finding Cataloged Documents and Files by Vendor or CustomerKBA-01123: Finding Cataloged Documents and Files by Vendor or Customer

Question: How can I find a document or file in the Catalog when I know the vendor (or customer), but am not sure of the specific Contact that was associated

KBA-01111: How ICTool Configures Report ServerKBA-01111: How ICTool Configures Report Server

Question: What does ICTool do to my Report Server? Answer: When you click the Configure button on the Report Server tab in ICTool, the following actions are performed: The base

KBA-01108: Corrupt license file can cause message: Failed to create pageKBA-01108: Corrupt license file can cause message: Failed to create page

Problem: If the .LIC file that should contain a Spitfire license is corrupt or empty, various errors can result.  The errors include information such as the following.  Italic sections may

KBA-01105: What type of Alerts can I add to a Spitfire Document?KBA-01105: What type of Alerts can I add to a Spitfire Document?

Question: What type of Alerts can I add to a Spitfire Document? Answer: Spitfire ships with several default Alert Types and one free-form Alert that you can define on-the-fly. Document Level

KBA-01104: Activating Alerts for a DocumentKBA-01104: Activating Alerts for a Document

Purpose & Scope: There are two distinct ways of managing document Alerts: Alert Subscriptions are found on the Manage Dashboard.  This tool allows broad subscriptions across document types and selection