KBA-01487: Keeping site-specific customizations after Spitfire updates
Question: We have made some backend customizations to our site, which are lost after Spitfire updates. How can we make these…
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Author Archive: Dorothy McGovern
KBA-01500: Access to Document Items
Question: If a user has access to a document, why can‘t he or she see all the Items? When I route…
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KBA-01436: Password Validation failed. This password does not meet Windows policy requirements because it is not complex enough.
Problem: SQL Server 2005 was updated from RTM to SP3. Now when attempting to publish a site in ICTool the…
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KBA-01430: Replacing Spitfire SQL stored procedures with Custom SQL code
Question: Can I replace a Spitfire SQL stored procedure with one of my own? Answer: Yes, sometimes. When the datalayer…
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KBA-01428: You already have the Microsoft Office file open
Question: Why do I get the message You already have the Microsoft Office file for this Spitfire document open ?…
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KBA-01427: Why is there a prompt to install files when I try to open a Period Distribution workbook?
Question: When I try to open a Period Distribution workbook in Spitfire, I am prompted to install files on the workstation….
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KBA-01426: Why is there a prompt to install files when I try to open the SOV workbook?
Question: When I try to open the SOV workbook in Spitfire, I am prompted to install files on the workstation. Why? Answer: In…
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KBA-01425: Why is there a prompt to install files when I try to open a BFA workbook?
Question: When I try to open the BFA workbook in Spitfire, I am prompted to install files on the workstation. Why? Answer:…
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KBA-01424: Why is there a prompt to install files when I try to use the Add Files tool?
Question: When I tried to use the Add Files tool in Spitfire, I was prompted to install files on the…
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KBA-01420: Discarding a Local Copy of Recently Used Information
Question: Why do I sometimes see an old document title instead of the new one? Why do bookmarks still display…
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