KBA-01085: Confidential Documents
Question: How does the Confidential flag affect access to a Spitfire document? Answer: A document with the Confidential option selected is only accessible by…
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Author Archive: Dorothy McGovern
KBA-01078: Scanner Requirements
Question: What kind of scanner can I use to add scanned files into the Spitfire Catalog? Answer: You can use…
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KBA-01074: Linking to a file in Sharepoint
Question: How do I link to a file in Sharepoint rather than catalog a copy of the file? Answer: In…
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KBA-01067: Add Files says I have a duplicate file but I cannot find it in the catalog. Why?
Question: Why does the Add Files tool tell me the file I want to add is already in the catalog…
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KBA-01063: When I copy a folder, some of the items do not copy to the new folder. Why?
Question: Why don’t some of my items get copied when I use the Copy / Paste Folder feature to transfer items…
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KBA-01057: The “Destination” choice seems to be missing from the status drop down in the routing grid.
Question: Why is the Destination choice missing from the status drop down in the routing grid? Answer: Each document can…
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KBA-01037: Full-text Catalog has been lost
Problem: A ‘Full-text catalog File Catalog (or sfDocCatalog) has been lost‘ message is displayed in my Log file. What do I do?…
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KBA-01035: Why do I get a HTTP Error 403 when I try to start the dashboard?
Question: When I try to start the dashboard, Internet Explorer displays the message ‘You are not authorized to view this…
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KBA-01478: POP Inbound Queue Tool
Question: Can I inspect email in the inbound ATC POP queue without disrupting anything? Answer: Use this tool: http://deploy.spitfiremanagement.com/sfATCPopTool/sfATCPopTool.application This…
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KBA-01477: Rules that Affect New Documents
Question: What rules does Spitfire look at when a document is first created? Answer: Lots! In the DocTypeConfig rule group: AutoAttach* AutoReroute…
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