KBA-01139: Rolling Back an UpdateKBA-01139: Rolling Back an Update

Purpose & Scope: After applying an update, you need to rollback to the prior version. The Spitfire Install and Configuration Tool (ICTOOL.EXE) allows you to automatically create rollback folders. These

KBA-01128: Logging into Microsoft Dynamics SL from SpitfireKBA-01128: Logging into Microsoft Dynamics SL from Spitfire

Question: When I access Microsoft Dynamics SL (DSL) from Spitfire, I‘m asked to login to DSL even though I‘m already logged into DSL. Why? When I open a Microsoft Dynamics

KBA-01111: How ICTool Configures Report ServerKBA-01111: How ICTool Configures Report Server

Question: What does ICTool do to my Report Server? Answer: When you click the Configure button on the Report Server tab in ICTool, the following actions are performed: The base

KBA-01093: Web Application Log File is not CreatedKBA-01093: Web Application Log File is not Created

Question: Why is the Web Application Log File I specified on the Admin subtab under sfPMS in ICTool not created?   Why does the first user to open the dashboard get Access

KBA-01082: How can I find the fixes and features included in previous updates?KBA-01082: How can I find the fixes and features included in previous updates?

Question: How can I find the fixes and features included in previous updates? Answer: The easiest way to find information on previous updates is to get the current version of the Release Notes

KBA-01081: Where can I find out what is in the Update?KBA-01081: Where can I find out what is in the Update?

Question: When the Spitfire Installation and Configuration tool (ICTOOL.exe) shows that a new update is ready for download, how can I find out what‘s in the update? Answer: To view

KBA-01071: How ICTool Verifies the Install Base PathKBA-01071: How ICTool Verifies the Install Base Path

Question: Why does ICTool insist that the Install Base Path is invalid? Answer: The Install Base Path is entered near the bottom of the SERVERS tab page in ICTool.  During

KBA-01051: Using Log Files for TroubleshootingKBA-01051: Using Log Files for Troubleshooting

Purpose & Scope: sfPMS offers you several log files to help troubleshoot problems with your installation. Installation/Update Log: The Installation and Configuration Tool (ICTool.exe) writes a log file whenever you

KBA-01050: .NET Runtime extensions for ASP.NET are not installed in IIS.KBA-01050: .NET Runtime extensions for ASP.NET are not installed in IIS.

Problem: The Spitfire configuration tool (ICTool) will not configure IIS.  Examination of the log reveals the message Microsoft .NET extensions for IIS have not been installed on this server. If

KBA-01046: All users receive messages that login failed for user SpitfireKBA-01046: All users receive messages that login failed for user Spitfire

Problem: The dashboard loads and users enter their credentials.  No matter what user name and password are supplied, the following message is displayed: Server Error in ‘sfPMS‘ Application. Login failed