Question: Why do I get the message You already have the Microsoft Office file for this Spitfire document open ? Answer: When you click on the Microsoft Word or Excel
Question: Why do I get the message You already have the Microsoft Office file for this Spitfire document open ? Answer: When you click on the Microsoft Word or Excel
Problem: The Batch Upload Tool isn‘t launching on the workstation. Various messages or symptoms (listed below) imply that an update is required Your configuration panel (gear icon) is empty You
Question: sfPMS displays a page that reads Sorry, SFPMS is not available at this time. How do I correct this? Answer: The message Sorry, SFPMS is not available at this time indicates
Problem: Clicking on the Export to Excel icon on the upper left corner of the Executive Dashboard opens Microsoft Excel but then a message says that it cannot locate the file. Solution:
Question: Why do I get a reject message in response to my reply to a routed e-mail? Answer: Check below for the various messages and their meaning: The message did
Question: If a customer is inactive or on credit hold, how can I alert users when they are opening a new project? Answer: Spitfire provides a CustomerBlock rule that will
Problem: The Spitfire configuration tool (ICTool) will not configure IIS. Examination of the log reveals the message Microsoft .NET extensions for IIS have not been installed on this server. If
Question: When I try to launch Spitfire, the ‘Starting Spitfire‘ message displays but then it appears to just freeze. Now what do I do? Answer: Check the security setting on your computer (see
Problem: After we‘ve set up our Spitfire website and installed all the programs, we try to launch the dashboard. It appears that the dashboard is about to launch (the Spitfire
Question: My clients get the message ‘Spitfire Extensions not available, contact your system administrator‘ when they attempt to start an Microsoft Dynamics SL screen from the Spitfire dashboard. How come?