KBA-01009: Why does my report output want to download when I try to run it?KBA-01009: Why does my report output want to download when I try to run it?

Question: When running a deployed report whose name includes the word attachment, I get a File Download message saying ‘Some files can be harmful…‘, and I can choose to save

KBA-01481: Using the correct quote marks in Template bookmarksKBA-01481: Using the correct quote marks in Template bookmarks

Question: Why are my filter bookmarks in my Bookmark Template not working?  I think I set them up correctly, yet I get messages that reference an invalid string constant. Answer:

KBA-01462: How do I know if my email from Spitfire does not get delivered?KBA-01462: How do I know if my email from Spitfire does not get delivered?

Question: If an email is sent from my Spitfire document, how will I know if it doesn‘t get delivered? Answer: Issue 1: Did the email get sent? You can mouse

KBA-01465: Validation warning messages for rulesKBA-01465: Validation warning messages for rules

Question: What does the warning symbol on my rule mean? Answer: On the Rule Maintenance tool, Grid view, a warning icon means that the rule group has at least one invalid

KBA-01385: Print Preview in Microsoft Word Doc Templates can cause a save errorKBA-01385: Print Preview in Microsoft Word Doc Templates can cause a save error

Question: I opened a Word file created from a template, looked at it through Print Preview, then closed the file.  I clicked Yes at the ‘save changes?‘ dialog box, but

KBA-01431: Warning: Email service delayedKBA-01431: Warning: Email service delayed

Question: What does the system alert Warning: Email service delayed mean? Answer: sfPMS uses a system service to send and receive email and faxes and to gather weather readings and

KBA-01448: No Application is associated with the specified file for this operationKBA-01448: No Application is associated with the specified file for this operation

Question: What does No Application is associated with the specified file for this operation mean? Answer: When you click on the icon to open a file in the Spitfire Catalog, and get the

KBA-01378: Symptoms of Corrupt Temporary .NET files on IIS ServerKBA-01378: Symptoms of Corrupt Temporary .NET files on IIS Server

Question: Why do I get the message file /sfPMS/login.aspx has not been pre-compiled and cannot be requested when I try to launch Spitfire from any workstation? Why do I get the

KBA-01121: Invalid parameter message in Scan ViewerKBA-01121: Invalid parameter message in Scan Viewer

Question: When I try to open the Scan Viewer from the Process icon on my Scanned Invoices document, the Scan Viewer opens with an ‘Invalid Parameter‘ message. Why? Answer: The ‘Invalid

KBA-01103: Potentially dangerous Request.CookiesKBA-01103: Potentially dangerous Request.Cookies

Question: When I log in I get a message about a  ‘Potentially dangerous Request.Cookies value was detected from the client‘.  What‘s happening? Answer: Spitfire generates a cookie based on many variables including the